Level Up 25
Park MGM Las Vegas, NV
We leveled up, together.
Thanks to all who sponsored, spoke, and attended Level Up 25.
Please save the date for next year's Level Up Conference.
APP's annual Level Up conference connects the industry through education, community, and impactful solutions. Just as trees grow tall and strong together in a forest, APP and Level Up serve as the roots of industry connections, providing the foundation to educate on and navigate through risk, compliance, and payment topics.
Rooted in Education
With a knowledge-packed agenda curated by members for members, Level Up 25 planted the seeds of wisdom. Our topics ranged across the six disciplines that impact the payments ecosystem - Risk, Compliance, Regulatory, Security/PCI, Disputes/Chargebacks, and UW/KYC.
Branching Out Via Community Events
Level Up is more than just connecting you to education and resources; it's about fostering a forest of professional connections. During community events, we connected with peers facing the same daily challenges.
Seeds for Future Growth
Level Up is built to connect you to solutions. These can come from the sessions. They can also come from your fellow attendees who are also facing the same challenges as you. And, from our Solution Provider partners who can help your organization reach new heights.
Why? Connecting to solutions will help your organization grow -
avoiding loss and ensuring compliance leads to a better bottom line.
Forest of Support
Benefit from the collective wisdom and experience of our community leaders and mentors, who are dedicated to helping you thrive. This supportive network ensures you have the guidance and encouragement to flourish in your career.
Personal & Professional Growth
At APP Level Up, we believe in the power of growth—both personal and professional. Join us to cultivate your potential, expand your network, and grow into the professional you aspire to be. Our 20+ sessions help you professionally as you become a more knowledgeable leader and team member.
We also have volunteer roles that can help you build your personal brand and leadership skills.
Level Up is the new home for Third Party Payment Processors Association's annual in-person Risk Assessment Compliance Course!
In Monday's TPPPA session, we will discuss:
- Connection between Risk Assessments and Internal Controls.
- Importance of PROGRAM Risk Assessments for Sponsoring/Originating Banks related to Third Party Payment Processing, and the requirement for complementary Program Risk Assessments and Internal Controls for Third-Party Payment Processors, (including Nested Third-Party Payment Processors).
- Tips and techniques for effectively creating/updating Program Risk Assessments from existing Internal Controls, such as Policies, Procedures, Training, Agreements, etc.
In the second part of Monday's session, participants will be guided through an exercise to glean specific controls from the participants’ own policies, procedures, training, and agreements. Participants are encouraged to bring their laptops and copies of their company’s own controls for an exercise in populating a Program Risk Assessment Template, which will be provided to all participants.
What you will learn:
- How Program Risk Assessment differs from customer, product or various compliance risk assessments
(e.g. AML Risk Assessment). - How risk-based programs are derived from and forever tied to ongoing Program Risk Assessment discipline.
- How to demonstrate proper oversight and engagement of the Board in the Risk Assessment Process.
- How to periodically test internal controls and update the Program Risk Assessment.
Register now for TPPPA's annual "Risk Assessment Compliance Course."
Stand-alone pricing: $225.00
Monday, March 3rd
3 - hour course from 12:00 PM - 3:00 PM
Registration Opens at 11:30 AM
Park MGM, Las Vegas
You don't need to attend APP's Level Up conference Tues - Thurs to attend TPPPA's Mon event or vice versa.
You can register for both simultaneously.
You do not need to be a member of TPPPA or APP to take the Risk Assessment Compliance Course!
Main Agenda
Booked sessions & speakers follow. Speaker bios are available on the mobile Event App. Tentative sessions noted.
MONDAY
Time |
Session Name
|
Description |
|
11:30 AM - 6:00 PM |
Registration Open |
|
|
12:00 PM - 3:00 PM |
Risk Assessment Compliance Course Hosted by Third Party Payment Processors Association (TPPPA) |
*A separate ticket is required to attend this course. |
|
3:00 PM - 4:00 PM |
Volunteer Meeting |
|
|
4:00 PM - 6:00 PM |
Trivia Night |
*Prior registration encouraged. Sponsored by Mentom Payments, AMPF, and DisputeHelp. |
TUESDAY
Time |
Session Name
|
Description |
|
7: 00 AM - 10:00 AM |
Registration Open |
A light breakfast (pastries and fruit) and coffee is available. |
|
8:15 AM |
Coffee Connect |
A popular stop for networking and community connections. Stop and get a beverage and a bite before the day's sessions begins. |
|
9:30 AM Leadership Stage in Presidio Ballroom |
Welcome |
Every great connection has a starting point. This is ours. |
|
9:45 AM Leadership Stage in Presidio Ballroom |
Leadership Keynote
Stephanie Craig |
In the business of financial services, there is no greater disruption than when an unexpected crisis lands at your doorstep. This is when immediate response, careful messaging, and solid convening power are paramount. But the time to think about how – and who – will respond to an ill-timed crisis is not after it has occurred. Ensuring that your leadership has all the right people and tools in place is important, as is your company’s mindset when it comes to the unexpected – the mindset that being prepared is a worthwhile investment for your business. Our speaker has over twenty years of experience in providing strategic guidance for high-stakes issues and challenges faced by C-Suite Executives, high-profile organizations, and elected officials. In this session, attendees will learn: * How effective leaders in financial services prepare for, respond to, and recover from a crisis * The vital role trusted leaders play in helping connect employees, clients, and stakeholders when faced with a crisis * How to create crisis preparation that permeates the entire corporate culture |
|
10:45 AM Leadership Stage in Presidio Ballroom |
This Is How Artificial Intelligence Is Revolutionizing MCC Detection |
Industry experts estimate that transactions totaling $36 billion are processed via the wrong merchant category code each year. With as many as 40% of merchants miscoded, payments companies can face excess transaction fees, compliance issues, and potential penalties. This is where artificial intelligence comes in. Leveraging proprietary crawling technology and AI that has been trained on 15+ years of merchant risk data, LegitScript’s rapid MCC Detection produces accurate recommendations that make it easy to automate MCC assignments and updates, reducing manual review to only the cases where it’s truly necessary. Join us to learn more about AI-powered MCC detection, and get a front-row glimpse into how LegitScript is bringing this and other onboarding capabilities to life with a next-generation risk intelligence platform called X-ray. |
|
11:00 AM |
Break |
Time to connect with colleagues, and use the station facilities! |
|
11:30 AM Leadership Stage in Presidio Ballroom |
Mastercard Speaks: Fraud Trends Guy Charpentier |
Guy Charpentier will speak about scam merchants and other growing risks in the acquiring space. |
|
12:15 PM Leadership Stage in Presidio Ballroom |
Healthcare Fraud University: A Crash Course in Compliance and Risk Niamh Lewis |
Welcome to Healthcare Fraud University, where G2RS helps you major in spotting violative actors in the healthcare space and minor in shutting them down. This masterclass will take you from online pharmacy fundamentals to advanced med spa compliance landmines, ensuring you graduate with honors in risk mitigation.
|
|
12:30 PM |
Lunch |
Lunch is provided as part of your conference pass. Vegan, vegetarian, and dairy-free options will be available. If you would like to request a kosher meal, please email us your request at event@paymentpros.org |
|
1:00 PM |
UW Meet & Greet |
Bring your (provided) lunch and join us for a community event by Ballerine. |
|
1:45 PM |
What's Important to Regulators? William Henley |
Do you ever wish you could hear directly from regulators about their priorities and expectations? In this unique panel discussion, payments examiners from the OCC, FDIC, and NCUA share their insights into what truly matters to regulators in today’s dynamic payments landscape. Our panel will be led by Jordan Bennett from Nacha. This session offers a rare opportunity to understand their thought processes, expectations, and areas of focus for financial institutions, payment processors, TPSs, and merchant acquirers. |
|
2:45 PM |
The New Era of Merchant Monitoring: Real-Time Risk Intelligence Danny Hakimian Session hosted by TrueBiz |
Merchant risk is evolving faster than ever, yet traditional monitoring still relies on monthly batch updates and error-prone reviews. What if you could have real-time visibility into a merchant’s entire internet footprint – enabling you to detect signs of distress, concerning content, and reputation risks before they escalate? In this session, we’ll explore:
|
|
3:00 PM Leadership Stage in Presidio Ballroom |
Regulatory Keynote Strong Roots, Flexible Branches, Navigating Regulatory Shifts and Compliance Changes in DC Ellen Berge Michael Bresnick Andrew Bigart |
Flash Session - Details will be coming soon. Things are evolving rapidly at the Federal level with regulatory agencies changing daily. We will have experts to discuss what is occurring, the impacts, what to expect, and what signs to look at for future changes. |
|
3:30 PM |
The Future of Merchant Risk Management—Connecting Fragmented Data with AI Noam Izhaki |
Merchant risk management is stuck in silos—fragmented data from business documents, registries, web presence (sites, reviews, traffic), and transactions rarely connect. The result? Missed threats, compliance gaps, and blocked growth. This session reveals how AI is breaking these barriers by:
Discover how connecting every data point unlocks a new era of productivity, growth, and smarter risk decisions—built for the future of payments. |
|
3:45 PM |
DONUT Break |
Nom nom nom.... grab a quick snack and say hello to a sponsor and thank them for supporting APP. APP was founded over coffee and donuts and conversations. We keep that history alive with our annual donut break to remind ourselves our best collaboration and connections occur when donuts are involved. |
|
4:15 PM Leadership Stage in Presidio Ballroom |
Visa Speaks on VAMP |
The rapidly evolving payment ecosystem, increasing complexity of players involved and technological advancements in payment methods have resulted in the rise of fraud, disputes, and enumeration attacks. Enumeration, which is a rapid, brute force card testing attack at scale, leads to $1.1 billion annually in fraud losses. VAMP changes three key things: How to account for ratios, who is accountable for maintaining them, and what counts & what doesn’t toward the ratios. The evolved Visa Acquirer Monitoring Program (VAMP), effective April 1, 2025, consolidates five existing fraud and dispute programs into a single acquirer program and streamlines 38 distinct remediation processes into a single process. The program also works to: -Create globally aligned fraud thresholds for both domestic and cross-border card-not-present transactions, providing clarity and consistency for acquirers and their merchants. -Incorporate enumeration criteria based on the number of enumerated authorization transactions and enumeration rate, to foster and promote best practices that guard against this growing attack vector from sophisticated fraudsters. -Evolve from a program designed from outlier management to a lifecycle risk management approach, leading to more comprehensive fraud prevention across the ecosystem. |
|
5:00 PM Leadership Stage in Presidio Ballroom |
APP Announcements & Awards! |
Who will win this year's coveted "Owl Award"? |
|
5:30 PM |
Welcome Reception |
As Day 1 of Level Up comes to an end, we have a community and networking event. Come, meet old friends, and make new ones. |
WEDNESDAY
Time |
Presidio - Education Stage |
Balboa - Collaboration Stage |
|
8:00 AM |
Light Breakfast |
|
|
8:30 AM |
Welcome |
No Session |
|
8:40 AM |
Impact Keynote Hidden in Plain Sight: The Role of Payment Platforms in Human Trafficking Human trafficking is a deeply complex and often misunderstood crime. This session will introduce the crime of human trafficking and dispel common myths and misconceptions, providing participants with an evidence-based understanding of the realities of human trafficking and the role payment platforms play in trafficking schemes. Using real case examples, participants will explore how human trafficking presents in money laundering, organized crime, and illicit industries with intersection in the financial industry. Lindsey Lane |
|
|
9:25 AM |
PayFACT or FICTION? Growth in the payments industry isn’t just about mastering the technical—it’s about navigating the delicate balance of differing perspectives. As we grow together, we also learn how to debate without dissolving into fist fights, turning complexities into collaboration instead of conflict. |
Arming Your Merchants Against Iframe Attacks: A Practical Guide to PCI Req. 6.4.3 and 11.6.1 This session will share findings from over 2,000 e-commerce client-side forensic investigations. We have seen a dramatic increase in attacks specifically on ecommerce sites using iframes to host a payment page from a 3rd party service provider. These findings emphasize the importance of PCI DSS requirements 6.4.3 and 11.6.1 in helping combat e-commerce skimming trends. For example, in 100% of the cases where card data skimming was occurring, the security failure was present on the merchant’s referring page and not because of a malicious script on the 3rd party hosted payment page. This finding clearly indicates that the main skimming risks are on the merchant’s side, not on the service provider’s side. Merchants are responsible for monitoring the scripts that they include on their websites (PCI DSS requirement 6.4.3) and checking for the presence of malicious scripts and behaviors on any payment or referring payment pages (PCI DSS requirement 11.6.1). The trends we’ve found can help merchants see the practical application of these requirements, and be empowered to secure their websites against threat actors. |
|
10:10 AM |
How AI-Powered Merchant Underwriting and Risk Monitoring Works Discover how Coris AI helps payfacs, processors, and software platforms use AI-driven risk intelligence to: Onboard merchants faster without added risk See how leaders like Stax, Sola, and HubSpot are transforming risk management with AI. Join us to learn how! Vinodh Poyyapakkam |
Instant Onboarding: Accelerating Safe Growth for your Merchant Portfolio When a new merchant shows up to apply for your payment platform, they expect a fast, frictionless experience. But wait... what about risk and compliance? Letting the wrong merchants in can be a costly mistake, damaging your reputation and resulting in fines. Ishai Froind |
|
10:25 AM |
Break |
Break |
|
10:55 AM |
An Engaging Session with Two Industry Veterans Join two seasoned industry veterans as they take the stage to share their decades of expertise in payments risk management. Drawing on their experiences on the evolution of risk, the critical role of risk professionals, and the future of payments risk. From philosophical tenets to actionable strategies, this session explores the importance of human intuition in a world increasingly driven by AI and automation. Attendees will gain invaluable insights into risk management practices, compliance pitfalls, and key lessons from past experiences in the payments ecosystem. This interactive session will also explore emerging technologies like AI and quantum computing, discussing their potential to revolutionize fraud detection, merchant onboarding, and risk assessment. Attendees are encouraged to ask questions, share challenges, and engage in open dialogue as the speakers foster a collaborative exploration of real-world solutions and strategies. Whether you're a seasoned professional or new to payments risk, this session offers a unique blend of wisdom, innovation, and practical guidance to strengthen the integrity of the ecosystem. Cihat Fitzgerald David Press |
Navigating Emerging Compliance Challenges: How Online Consumer Privacy and Website Accessibility Regulations Affect the Payments Industry When discussing website compliance, we often focus on key areas like what’s being sold, how it’s being sold, fraud prevention, site security, and the card brand rules. Unfortunately, other less well known regulatory obligations are emerging as significant pain points for merchants. In this discussion, we'll explore two obligations that are increasingly impacting businesses—both financially and reputationally: online consumer privacy and website accessibility. We’ll also provide an overview of the regulatory environment, how the payments ecosystem has a unique opportunity to shape how businesses collect, store and process consumer data online, how consumers purchase goods, and how to facilitate improved accessibility to digital platforms. Dave Landis |
|
11:40 AM |
Fraud and Disputes Products by Equifax Jeremy will be providing a high level overview of the Equifax suite of products to help payment providers and merchants reduce and manage their fraud and dispute risk exposure. Equifax has a number of products to help manage identity fraud, as well as true fraud and first party fraud on the chargeback side. Our products can help with all aspects of the merchant payment flow from merchant onboarding, to pre-authorization transaction screening, and post-authorization dispute management. Our newest product is an end to end dispute platform built for payment providers to manage all of the disputes, reporting, and responses, for their entire portfolio of merchants. Jeremy Keith Session hosted by Kount, an Equifax Company |
AI for Merchant Risk: From Onboarding to Monitoring Discover how Mastercard Security Solutions tackles Merchant Risk with AI, Identity, and Cyber Security tools during onboarding and continuous monitoring, using various delivery methods and product variations in a Vendor Spotlight conversation with Paul Reed, Director, Mastercard. Paul Reed Session hosted by Mastercard |
|
11:55 AM |
Data + AI: Recipe for Results The rise of Generative AI has intensified online crime and made it harder to disrupt. Bad actors, spanning from a single person to transnational crime organizations, are using AI-enabled tactics to exploit the increasingly interconnected nature of our digital world. However, alongside these challenges, there are opportunities for firms to leverage AI technology for good. There is no doubt that Chat GPT changed the world – but there is one golden rule that applies to everyone using it: The output is only as good as the data you feed it. Find out about the latest trends in orchestrated models and why they're necessary to solve the complex challenge of risk in payments. Anna Pogreb |
Navigating Federal and State Regulatory Shifts in Payments Following the 2024 Presidential, state and local elections, what is the anticipated impact that recent election results will have on the payments industry? The panel will look at previous elections and the impact of those results as we look to project the future in 2025 and beyond. This APP Government Relations Strategic Interest Group (GRSIG) panel will also review crucial legal and regulatory shifts in the payments industry and provide a comprehensive overview of the latest updates influencing payments companies. This session is designed to seamlessly bridge the gap between industry advancements and evolving legal frameworks. Hear from industry experts from Washington D.C. and beyond about today's most pressing regulatory and compliance concerns and connect the dots between your organization and the dynamic regulatory landscape. Chris Geron Scott Talbot Ellen Berge Deron Hicks |
|
12:40 PM |
Lunch Lunch is provided as part of your conference pass. Vegan, vegetarian, and dairy-free options will be available. If you would like to request a kosher meal, please email us your request at event@paymentpros.org |
|
|
12:40 PM |
PayTech Women Community Event During this session, attendees can expect to build relationships and learn from each other’s experiences which will contribute to their professional success and advancement in the payments sector. |
|
|
2:15 PM |
Account Compromise (A Legal Perspective): This session, tailored for C-Suite executives, in-house legal teams, and risk managers, will explore how these disputes have been resolved and the uncertainties that remain in the legal landscape. Attendees will gain insights into contractual strategies to mitigate risk, proactive measures to protect against fraud, and the risk practices courts have deemed sufficient to shield parties from liability. Join us to strengthen your organization’s defenses and navigate this complex and evolving issue with confidence. Ed Marshall |
Mastercom Collaboration: Mastercard introduced Mastercom Collaboration to address rising fraud and disputes in the payments ecosystem — a sweeping mandate that requires all disputes on their network to be prefaced by pre-chargeback notifications (alerts). Tens of thousands of unregistered alerts now fall to each acquirer every month and add significant costs if they are not leveraged correctly. In this session, we will help acquirers understand Collaboration and unlock the value these alerts add, presenting strategies for acquirers to develop in-house solutions that enhance risk visibility in their portfolios and reduce disintermediation to outside parties. Mike Campbelll Rick Lynch Mike Pullen |
|
3:00 PM |
Aperia Overview 2025 Our foragers are still out in the forest collecting the details. Aperia, founded in 1999, is a Texas based firm (600+ employees) concentrating in the fintech space. Aperia provides application development, business intelligence, analytics, customer intelligence platforms, onboarding, risk management (analyzing 60+ billion payment transactions annually), compliance and much more to the payments, banking and processing space. |
How to Turn Merchant Risk into a Growth Strategy? Where there's payments, there's risk. It's unavoidable. For too long, the way risk is managed has held both payments companies and merchants back. Manual processes, collateral burdens, and ineffective risk monitoring creates friction and stifles growth. Envisso rebalances the risk equation transforming risk into a growth engine for payments companies and the merchants they serve. Let’s flip it. We at Envisso believe on the other side of risk lies reward. By shifting risk to insurers and delivering precise decision-making insights, Envisso makes it easier for payment companies to onboard more merchants in previously challenging delayed delivery sectors (travel, subscription, marketplaces and dropshipping, construction etc) - all while returning working capital to merchants for reinvestment. Credit risk insurance embedded with transactions that protects payments companies against merchant default and removes the need to take collateral or rolling reserves Win-win. Risk that rewards. Isn’t that refreshing? Session hosted by Envisso. Alex Trocjuks |
|
3:15 PM |
Small Business Credit Trends & Interpreting Credit Data for Merchant Onboarding In this session, we’ll explore the intersection of small business trends and credit data analysis, highlighting the critical role of credit reports in underwriting merchants. As economic lulls can reveal hidden risks within credit profiles, payment companies must stay vigilant to avoid potential pitfalls. Tailored for Risk Managers and C-Suite leaders, this session will delve into the strength of the small business economy, key credit trends, and how targeted credit report analysis can optimize merchant onboarding while reducing manual reviews. Gain actionable insights to safeguard your organization by identifying hidden risks and streamlining your underwriting processes for greater efficiency and accuracy. Brandon Obenauf |
The Future of FBO Accounts This proposed rule, which has bipartisan support, comes amid heightened scrutiny of bank and fintech arrangements by the federal banking regulators and a furry of other regulatory enforcement and initiatives aimed at bank-fintech arrangements. This discussion would cover the current best practices related to FBO account structures and the impact that the proposed rule would have on financial institutions, their third-party providers and the future of FBO Account structures. Nicole Meisner |
|
4:00 PM |
Break Our sponsors help make our event possible and keep attendee prices affordable. Please take a moment to visit and thank them for being part of APP! |
|
|
4:30 PM |
A Live Journey Through a Haunted Forest Fraught with Risk Journey together as we enter a dark and eerie forest fraught with hidden dangers and unexpected frights. In this immersive session, we’ll shine a light on the ever-evolving landscape of fraud, uncovering the risks that lurk in the shadows. Explore current fraud trends, including account takeovers, and witness firsthand how quickly and easily fraudsters can create fake bank statements, utility bills, and even websites in under a minute. You’ll gain an insider’s view of the tactics used to deceive and exploit through eye-opening demonstrations and chilling videos. Most importantly, we’ll equip you with lanterns (proactive measures) and breadcrumbs (preventative strategies) to help your organization navigate this haunted forest and emerge unscathed. Will you make it out safely? Join us to find out! Richard Parrott |
ACH Network Update Nacha governs the ACH Network – the payment system that drives Direct Deposits and Direct Payments reaching all U.S, financial institutions. There were 31.5B ACH payments in 2023, valued at $80.1T. You will hear about the latest Nacha news, including critical new rules and rules updates that may affect your organization. The Nacha Rules are the foundation for every ACH payment. In 2024, a concerted effort to address many risk management topics was introduced and will be covered at this session. Jeanette Fox |
|
5:30 PM |
Volunteer Reception Do you volunteer at APP? Stop by and get a well-earned drink and talk to other volunteers. |
|
THURSDAY
Time |
Session Name
|
Description |
|
8:00 AM |
Light Breakfast |
Breakfast snacks and coffee. |
|
8:30 AM |
Welcome |
Growth Stage in Presidio Ballroom |
|
8:35 AM Growth Stage in Presidio Ballroom |
Visa Speaks on VERC |
To support the implementation of the enhanced Visa Acquirer Monitoring Program (VAMP), Visa is launching a new client tool to support the updated VAMP called Visa Ecosystem Risk Central (VERC). VERC, previously referred to as OneERS, is a modern case management system design with client experience at the forefront, creating increased insights and operational ease. Visa will be retiring the existing case management tool VRPT (Visa Risk Performance Tracking) on April 1, 2025. |
|
9:20 AM Growth Stage in Presidio Ballroom |
Mastercard Speaks Safety Net - Recognition Mastercard Compliance Program Updates and Trends |
Brett Thomson, Director of Product Development, will discuss how to recognize when Safety Net has reacted to a transaction and the kinds of techniques Safety Net uses to recognize attacks. In a Mastercard Compliance Program Updates and Trends, Jonathan Trivelas, Vice President of Brand Performance Team, will be discussing updates and recent trends across various compliance programs managed by the Brand Performance Team at Mastercard, including case studies of illegal activity identified by the BRAM (Business Risk Assessment and Mitigation) Team and common violations identified in GRIP (Global Rules Investigation Program). |
|
10:05 AM |
Break |
|
|
10:45 AM |
Scam and Fraud Trends: The Trivia Game! |
Do you know what the top payment method used for fraud is? What about a scammer’s preferred contact method, or the age group most likely to be scammed? You’ll learn about all of this and more in Scam and Fraud Trends: The Trivia Game! Come hear a panel of payments experts talk about fraud trends, and then play along with them as you hear about recent findings from the Federal Trade Commission and other global studies on the state of fraud in payments and beyond. In this fun, interactive session, you’ll learn about the ways in which new technology, changing spending habits, and evolving scam techniques are changing the fraud landscape in 2025. |
|
11:45 AM |
Roundtables |
Part of the tradition that started it all. Join colleagues to talk about recent fraud trends, ask questions, or get advice. From novices to experts, this final stop has something for everyone. |
Thank you for registering for APP's upcoming annual conference, Level Up 25.
Mobile App
|
www.eventmobi.com/levelup25
|
 |
Hotel
Staying at the Park MGM hotel supports APP's mission to keep the conference price low!
We have secured a room rate starting at $145 per night. Room elevators let out less than 100 steps from the conference registration so there is no endless walk. There is a range of food options from quick to elegant. And, if you want to step out, the hotel is in the heart of The Strip in between the Aria and New York, New York.
The room block has closed and the hotel has been still honoring the room rate using that link as of 2/25 however, we suspect it will close shortly. If you do not see any availability, you can still book directly from the hotel. Click.
Agenda
You can keep track of the agenda as sessions and speakers come on board. View agenda.
Pre-Conference Events - Separate Tickets Required via Common Registration
Compliance Workshop Hosted by TPPPA - $225
TPPPA's annual compliance and risk assessment course is coming to Level Up as a pre-conference event.
Trivia Night - Free
This is a fun and casual event for the community. Registered attendees will be assigned a table and team at the event. There will be small bites and a cash bar (psst - some vendors will have drink tickets).
Partnership / Sponsorship
APP's Level Up 25 is a great way for your organization to reach its goals. Click here for more information.
Policy Details
Refund - Click Here to see the Refund Policy.
Code of Conduct - Click here to see the Code of Conduct Policy.
Meals
Breakfast snacks and coffee are served every day. Lunch is provided Tues and Weds - included in your conference pass.
Vegan, vegetarian, and dairy-free options will be available for breakfast and lunch servings.
If you would like to request a kosher meal, please email us your request at event@paymentpros.org
If you have any questions, please email us at event@paymentpros.org
Looking to Sponsor? Level Up sponsorship opportunities and programs.
Sponsors Agenda
We encourage all vendors to attend sessions as well.
|
ACTIVITY |
TIME |
LOCATION |
|
TUESDAY, MARCH 4 |
||
|
Registration Open |
7:00 - 10:00 AM |
Conference Level 2 |
|
Keynote Doors Open |
9:30 AM |
Presidio 3-5 |
|
Morning Break |
11:15 – 11:45 AM |
Meeting Foyer |
|
Lunch |
12:45 – 1:45 PM |
Griffith (Level 2) |
|
Afternoon Break |
3:45 – 4:15 PM |
Meeting Foyer |
|
End of Session |
5:25 PM |
|
|
Welcome Reception |
5:30 - 7:00 PM |
Richmond (Level 1) |
|
WEDNESDAY, MARCH 5 |
||
|
Morning Break |
10:25 – 10:55 AM |
Meeting Foyer |
|
Lunch |
12:40 - 2:15 PM |
Griffith (Level 2) |
|
Afternoon Break |
4:00 - 4:30 PM |
Meeting Foyer |
|
End of Session |
5:25 PM |
|
|
THURSDAY, MARCH 6 |
||
|
Morning Break |
10:05 - 10:45 AM |
Meeting Foyer |
|
Round Tables |
11:45 AM - 1:00 PM |
Presidio 3-5 |
Networking Opportunities
- Trivia Night
- 4:00 PM - 6:00 PM, Monday, March 3rd. Location: Griffith 1. (Level 2 Conference Center)
- Open bar (sponsors of Trivia Night will have drink tickets to hand out)
- Coffee Connect
- 8:15 AM, Tuesday 4th March. Location: Presidio 2 (Level 2 Conference Center)
- 8:15 AM, Tuesday 4th March. Location: Presidio 2 (Level 2 Conference Center)
- Opening Reception
- 5:30 PM - 7:00 PM, Tuesday 4th March. Location: Richmond (Level 1 Conference Center)
- 5:30 PM - 7:00 PM, Tuesday 4th March. Location: Richmond (Level 1 Conference Center)
- Lunch Room
- Tuesday, March 4th and Wednesday, March 5th - Times per agenda.
Location: Griffith 1-6 (Level 2 Conference Center)
- Tuesday, March 4th and Wednesday, March 5th - Times per agenda.
- Round Table
- Final Session on Thursday, March 6th
- Good opportunity to answer questions as attendees talk about common challenges.
Mobile App
|
Please ensure your company is listed and all the details are correct. Any changes, reach out to caroline@ckayinternational.com |
|
Booth Setup
Booths open for set up Monday starting at 12:00 PM
Please have your
Sponsor Booth set up by:
Monday, March 3 @ 6:00 PM
What Your Booth Looks Like:
|
Each area gets:
|
 |
Mailing/Sending Your Items To/From Conference:
Vendor Booth items should be sent directly to the Park MGM and should be addressed as follows:
Hold For Guest: (Guest Name) and (Guest Cell Number)
c/o FedEx Office Business Center Park MGM
3770 South Las Vegas Blvd, Las Vegas, NV, 89109
(APP March 3-6, 2025)
Box x of x
Shipments should arrive no earlier than Feb 27 and no later than March 1.
Sponsors are responsible for Storage and shipping fees that may apply.
Strikes, Breakdowns, & Returns:
-
Please DO NOT strike your table before 12:00 pm on Thursday, March 6th.
-
You are responsible for your own tear down and return shipping.
-
If you have garbage or recycling, please place in the bins provided.
Security:
There is no overnight security.
Please make sure you don’t leave anything valuable at your vendor table overnight
Hotel Rooms
Staying at the Park MGM hotel supports APP's mission to keep the conference price low!
We have secured a room rate starting at $145 per night. Room elevators let out less than 100 steps from the conference registration so there is no endless walk. There is a range of food options from quick to elegant. And, if you want to step out, the hotel is in the heart of The Strip in between the Aria and New York, New York.
To book your stay - Click Here.
If your cookies are taking you to an old site, use - https://book.passkey.com/event/50592142/owner/3623455/home
| Credits | Price | |
|---|---|---|
|
Member Pass - Level Up 25
|
15.00 (ETA CPP Credit) | $895.00 |
|
Member Pass - Level Up 25 - day pass
|
8.00 (ETA CPP Credit) | $350.00 |
| Credits | Price | |
|---|---|---|
|
Non Member Pass - Level Up 25
|
15.00 (ETA CPP Credit) | $1,095.00 |
| Credits | Price | |
|---|---|---|
|
Trivia Night - Add-On Pre-Conf Event on Mon Night
Attendees must be registered for a paid event to attend Trivia Night. |
FREE | |
|
TPPPA's "Risk Assessment Compliance Course"
TPPPA's annual "Risk Assessment Compliance Course". We're excited to partner with TPPPA. You don't need to attend APP's Level up to attend TPPPA's event or vice versa. |
$225.00 |
Day to Day Schedule
Monday - March 3rd
Pre-Conf Events
- Risk Assessment Compliance Course Hosted by TPPPA (Add'l paid ticket required)
- Trivia Night networking event
- Volunteer & Committee Meetings
- Vendor Setup
Tuesday - March 4th
- Leadership Stage - Main stage sessions
- Keynote Speaker
- Welcome Reception
- Donut Break
- Coffee Connect
Wednesday - March 5th
- Education & Collaboration Stages - a full day of simultaneous sessions on two stages
- Impact Keynote
- Evening Free for Client Dinners/Meetings
Thursday - March 6th
- Growth Stage - Half day of sessions
- APP Gameshow
- Roundtable
- APP Board Meeting