Job Posting: Jr. Risk & Underwriting Administrator - IPS

Job Summary

We are seeking a highly analytical and detail-oriented Job Title: Jr. Risk & Underwriting Administrator to join our Risk & Compliance team. This role is essential in managing merchant onboarding, underwriting, risk assessment, fraud detection, and compliance for our e-commerce payment processing ecosystem.

The ideal candidate will have experience in merchant boarding and underwriting, and online payment processing with a strong understanding of AML, KYC, PCI DSS, and chargeback management. You will work closely with Sales, Compliance, and Fraud teams to ensure merchants are onboarded efficiently while mitigating risk in alignment with regulatory and payment network guidelines.

Key Responsibilities:

Merchant Onboarding & Application Processing

• Review and verify new merchant applications, ensuring documentation (business licenses, tax IDs, financials) is accurate and complete.
• Conduct background checks using third-party tools to assess merchant legitimacy.
• Evaluate business models and transaction histories to determine risk exposure and suitability for payment processing.
• Analyze financial statements and credit reports to assess merchant stability and ability to sustain financial obligations.
• Work closely with Sales and Business Development teams to streamline merchant application processes.

Compliance & Regulatory Responsibilities

• Ensure compliance with Visa, Mastercard, American Express, and Discover merchant underwriting policies.
• Adhere to AML (Anti-Money Laundering), KYC (Know Your Customer), and other applicable regulations.
• Assist in internal and external audits, providing risk reports and compliance documentation as required.
• Maintain accurate and up-to-date records of merchant risk profiles, underwriting decisions, and compliance reports.

Post-Boarding Support Responsibilities

• Provide merchant support on underwriting-related inquiries, document submissions, and compliance issues.
• Process account adjustments, including modifying merchant processing parameters, increasing limits, and adjusting reserves.
• Coordinate merchant inquiries regarding payment disputes and collaborate with payment processors to resolve fraud and chargeback issues.
• Optimize underwriting workflows by implementing automation tools and improving document verification processes.

Collaboration & Cross-Functional Coordination

• Work with Legal & Compliance teams to ensure adherence to international financial regulations.
• Support Sales & Account Management teams by providing insights on risk exposure and merchant viability.
• Coordinate with acquiring banks and payment processors to align underwriting processes with industry standards.
• Assist customer service teams in understanding underwriting policies and handling risk-related merchant inquiries.

Required Skills & Qualifications:

Education & Experience

• Bachelor’s degree in Finance, Business Administration, Risk Management, Economics, or a related field.
• 2+ years of experience in merchant services, underwriting, risk analysis, payment processing, or fraud prevention.
• Experience in e-commerce, fintech, or high-risk merchant underwriting is preferred.
• Proficiency in written and verbal English.

Technical & Analytical Skills

• Strong knowledge of underwriting principles, financial risk assessment, and payment fraud prevention.
• Familiarity with risk assessment tools (e.g., LexisNexis, Riskified, Alloy, ThreatMetrix, Kount).
• Proficiency in data analysis, Excel, SQL, and BI tools for evaluating financial and transactional data.
• Ability to interpret financial statements, credit reports, and chargeback trends.

Compliance & Regulatory Knowledge

• Strong understanding of KYC, AML, PCI DSS, and global payment regulations.
• Familiarity with Visa and Mastercard MATCH lists, fraud reporting systems, and acquiring bank risk standards.
• Knowledge of chargeback management strategies and dispute resolution tools like Verifi and Ethoca.

Soft Skills & Competencies

• Highly detail-oriented and organized, with strong documentation skills.
• Analytical mindset with problem-solving and decision-making abilities.
• Excellent verbal and written communication skills to interact with merchants and internal teams.
• Ability to work independently in a fast-paced, deadline-driven environment.

Preferred Qualifications (Nice to Have)

• Experience using fraud prevention tools like Feedzai, Sardine, or Unit21.
• Knowledge of business credit reports from Experian, Equifax, or Dun & Bradstreet.
• Prior work experience in high-risk merchant underwriting or fintech payment services.
• Certifications in Risk Management, AML Compliance, or Fraud Detection (e.g., ACAMS, CFE, CFCS).
• Proficiency in written Spanish and/or Portuguese

Why Join Us?

• Career Growth – Gain hands-on experience in e-commerce risk management, underwriting, and compliance.
• Innovative Environment – Work with AI-driven risk assessment tools in a dynamic fintech/e-commerce space.
• Training & Development – Continuous learning in fraud detection, regulatory compliance, and risk analysis.
• Collaborative Culture – Work alongside industry experts in risk, compliance, and payment processing.

How to Apply:

Interested candidates should submit their resume and a brief cover letter outlining their experience and interest in the role.

We welcome applicants who are passionate about merchant underwriting, fraud prevention, and risk management, even if they don’t meet 100% of the qualifications.

Pay & Benefits:

· Compensation is a combination of base salary, contribution towards personal health insurance and company sponsored profit sharing 401(k) plan. Initial base salary will be commensurate with experience.

Email resume inquiries to: sales@onlineips.net