Job Posting: Merchant Services Data Analyst - Esquire Bank

Job Openings

Department: Merchant Services

Position: Merchant Services Data Analyst

Basic Function: The position is responsible for supporting the Bank’s Merchant Services department by performing data analysis and reporting requirements as part of normal business operations. This includes compiling, reviewing and generating reports for members of the senior and executive management team. The Merchant Services Data Analyst will also perform daily, weekly and monthly merchant processing activity, completing periodic reviews and risk investigations. The Analyst will work closely with the VP of Risk and the Managing Director of Risk & Underwriting to facilitate reporting needs across Merchant Services.

Principal Responsibilities:

• Create the monthly Risk Management Report which is utilized in the Risk Committee meeting for senior management and auditing purposes.

• Help maintain the RMR procedure manual with any changes to the process as needed, identify areas for enhancement that would create efficiencies.

• Conduct ad hoc data reviews to identify key performance indicators within the business unit and create operational efficiencies or identify unknown risks.

• Daily review and tracking of Merchant activity by monitoring of merchant exceptions utilizing processing platforms, risk systems and related reports.

• Ensure processing activities are an accurate representation of a merchant’s business model and communicate concerns with the Bank’s ISO Partners and escalate to management where needed.

• Identify reporting that can be automated.

• Assist in the financial analysis of annual ISO reviews.

• Perform periodic reviews of large volume merchants or high-risk merchant verticals.

• Recommend risk mitigation techniques to minimize financial loss exposure to the Bank when creating and/or approving proposed risk structures for a merchant account.

• Work with Risk Managers at ISOs to manage the risk structure imposed on accounts.

• Perform other duties and projects as assigned.

• Ensure that all activities are performed in compliance with federal, state and Bank Secrecy Act regulatory requirements.

Background & Experience:

• Mathematics, data science, statistics, accounting, finance or economics degrees preferred – will consider comparable educational and/or work experience.

• Preferred experience in the payment industry with specific knowledge of card brand rules, payment processors, and platforms.

• Advanced Excel skills with the ability to manipulate data using complex formulas and data validation techniques along with ability to automate tasks using macros and VBA.

• Collect, analyze, and interpret complex data into meaningful ways and provide data driven decisions for management.

• Ability to present data in a clear and concise manner through charts, graphs, and dashboards to deliver complex issues to leadership.

• Strong Analytical Skills, problem solving, critical thinking and attention to detail are critical for this role as the work must be accurate to be relied upon by senior leadership.

• Ability to recognize and research problems effectively and efficiently to meet the needs of the company and apply innovation and creativity to challenges.

• Strong planning, organizational, and time-management skills to consistently meet deadlines. Must have the ability to prioritize all tasks appropriately and be detail oriented.

• Ability to take personal accountability for assignments, projects & issue resolution.

• Superior written and oral communication skills; presents ideas in a clear, concise, understandable, and organized manner to management.

• The ideal candidate should enjoy working in a fast-paced, high energy and continuously evolving environment.

Please send resumes to Thomas.Messina@esqbank.com
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