Job Posting: Merchant Services Risk Analyst - Esquire Bank

Job Openings

Department: Merchant Services Position: Merchant Services

Data Analyst

Basic Function: The position is responsible for supporting the Bank’s Merchant Services Risk department in the daily, weekly, and monthly monitoring of the portfolio. By utilizing both real- time risk systems and historic reporting activity the analyst will function as the second line of defense to prevent financial loss to the Bank and its partners. The Risk Analyst will work closely with Independent Sales Organizations (ISO) and their risk departments in the monitoring of merchant activity. Review and communication of material changes in merchant activities and their performance are essential to maintain the Bank’s reputational and operational safety and soundness.

 

Principle Responsibilities:

• Daily review and tracking of Merchant activity by monitoring of merchant exceptions utilizing processor platforms and internal risk systems and related reports.

• Complete daily risk detections timely and accurately.

• Recommend processing concerns and anomalies to management for selection of further risk reviews.

• Conduct risk reviews and investigations for fraud, potential financial loss, and mitigation strategies to maintain accounts.

• Monitor the merchants assigned to the respective Risk and Research Systems for specific activities such as:

  • Daily and Weekly Transaction Counts and Volumes

  • Average Ticket

  • Number of Chargebacks

  • Fraud activity

  • Change in Deposit Frequency

  • New Merchant activity

  • Merchant Account DDA Change

  • First Batch or New Merchant Activity Report

  • Monitoring other external applications/systems for risk related purposes

  • G2 Risk Solutions Portals

  • Lexis Nexis World Compliance

  • Artefacts

  • Aperia

  • External web sites

• Ensure activities are an accurate representation of merchant’s business model and communicate all exceptions to ISO and escalate to management when needed.

• Recommend risk mitigation techniques to minimize financial loss exposure to the Bank when creating and/or approving proposed risk structures for a merchant account.

• Provide various reports to management.

• Perform other duties and projects as assigned.

• Ensure that all activities are performed in compliance with federal, state and Bank Secrecy Act regulatory requirements.

Background & Experience:

• Accounting, financing or business degrees preferred – will consider comparable educational and/or work experience.

• Advanced Excel skills with the ability to manipulate data and automate spreadsheets.

• Strong Analytical Skills, problem solving, critical thinking and attention to detail are critical for this role as the work must be accurate to be relied upon by senior leadership.

• Ability to recognize and research problems effectively and efficiently to meet the needs of the company and apply innovation and creativity to challenges.

• Interacts with business partners to address action to be taken for the prevention of financial, operational, or reputational loss and risk.

• Ability to consistently meet deadlines.

• Strong planning, organizational, and time-management skills. Must have the ability to prioritize all tasks appropriately and be detailed oriented.

• Superior written and oral communication skills; presents ideas in a clear, concise, understandable, and organized manner to management.

• The ideal candidate should enjoy working in a fast-paced, high energy and continuously evolving environment.

Please send resumes to Thomas.Messina@esqbank.com

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